Discover the Difference - experience our customer focused building process that fosters confidence and peace of mind. Gordon Tobey Developments Ltd. has the knowledge and proven expertise to ensure a satisfying and rewarding experience.

Building a new home in a new community is a major undertaking requiring many decisions and a co-ordinated plan. At Gordon Tobey Developments we help make this complex process easier for our customers. Using ArchiCad, the #1 software package available in the world today, we produce detailed 3-D computer drawn plans, showing customers how their home will look both inside and outside – a real safeguard to ensure a customer gets what they want. We also provide each customer with a Customer Pack, a binder that contains service information (the process, expectations, time lines, supplier info, etc.) legal agreements and schedules, plus a variety of product and paint brochures to assist in the decision making. Additionally, we offer the services of an interior decorator (services included in the cost of the property) to assist each customer in making key decisions around product and colour choices that will not only enhance day to day living but provide impact and flair ..

Customers need and expect services before, during and most importantly, after the sale. Gordon Tobey Developments is an award-winning builder that provides the services required and delivers on their promises.

Free consultation - initial meeting/dialogue

Typically, customers contact us either by telephone, email, or through our web site, or in person as a result of seeing our development signs, visiting our Model Home or through an open house promotion. Our service starts with one of our staff holding an initial meeting/discussion with each customer to determine the overall objective of the project. This preliminary general discussion touches on our building capability, product offerings, time lines, proposed lot selection and proposed dollar value to be invested. If following this initial exchange a decision to proceed is made, then an $10,000 deposit is required to reserve a lot and begin the comprehensive design process.

Comprehensive design process

1. Floor plan layout is generally discussed first as these requirements determine house size, which in turn impacts costs. Factors such as layout efficiencies (especially the kitchen), barrier free requirements due to mobility issues now and in the future, the need for multi-use spaces, hobby areas, Florida rooms and provision for guests and family are just some of the considerations. The starting point for the customer's custom design can come from a number of sources: a variety of existing Tobey plans, plans from a catalogue or a customer's own specific plan or list of requirements and ideas. Houses are designed with the reserved lot in mind to enhance views, sun patterns and surrounding homes.
   
   
   
2. Discussion on exterior architectural design follows closely behind the floor plan layout. Consideration must be given to architectural style and general appearance, materials (brick or stone), windows and doors, trim and landscaping to mention a few. Quite often, customers pick features from a picture CD of our past projects. Our Company has built many fine homes, almost all of which have been designed by us - a testimony to our passion for good architecture.
   
   
   
3. Our expertise allows us to determine the appropriate "construction, mechanical and electrical" application for each custom home we build . You can be assured that all of the standard materials and products used in the building of our houses are consistent with the certifird R-2000 program, are name brand and from well established and highly regarded companies who have tried and tested products.

• Building structure such as footings, foundations, slab-on-grade, floor systems, building envelope, roof systems, cladding, insulation, air sealing, weatherproofing, etc. are considered. The R-2000 concept is of course the basis of our design because it deals best with the unique problems of the Canadian climate with respect to comfort, energy efficiency, control of humidity, provision of fresh air, protection of building structure and air quality in the home.
  
  
• Heating, ventilation and air conditioning requirements are complex issues. Our Company uses the latest in combination systems in which heated or air conditioned air and fresh air is delivered via a HI-V system to each room in the house. No furnace is required for this system. In-floor heating systems, heat recovery ventilators, suitability of different forms of energy, sizing of equipment, air quality and cost comparisons are considered.
  
  
• Our Company specializes in advising on window and door features and selections. Modern window systems are high tech and involve decisions that affect: passive solar gain, condensation control, ventilation, freedom from maintenance, control of air infiltration, control of fading of fabrics, heating and air conditioning loads, ease of cleaning, and more.
  
  
  
• Electrical design takes into consideration sizing of supply, floor design of wiring installation, suitable lighting fixtures both inside and outside, guidance on upgrades, etc.
  
  
• Guidance on bath and plumbing fixtures is also provided. Our standard plumbing offerings are all proven products both in design and efficiency. Certainly each customer's needs are unique and if during our discussions it is identified that special faucets, tubs, barrier free design for sinks or showers, safety fixtures, veggie sinks, garburetors or other items are required, we can easily accommodate.

Next steps following design process

Once sufficient specifications have been determined, we will prepare the preliminary design and specifications in keeping with the proposed budget. Once the customer approves the preliminary design and specifications, the final price of the home can be calculated. Upon acceptance, the drawings are completed, the specifications finalised and a contract is drawn up. The closing date is established and included in the contract. Copies of the contract documents (Agreement of Purchase and Sale, Specifications, detailed drawings and plans and other documents as required) are provided to the customer for review and consultation with their lawyer. Construction can begin once the contract is signed and a further deposit equal to 10% of the total cost of the project (less the $10,000 reserve deposit already paid) is received.

It is important to note for customers who purchase a Tobey owned lot, that once the 10% deposit is paid, no further funds are required until the closing date. Furthermore, during the construction phase our Company carries all liability. We believe this is another example of the service and confidence our customers enjoy from doing business with Gordon Tobey Developments Ltd. - a well-managed company.

Construction phase

Gordon Tobey Developments Ltd. looks after all aspects of the construction including all required permits and service hook-ups (excluding telephone/TV cable or satellite).

The project proceeds in accordance with the contract and the home is finished to ready to move in condition. Our track record for being finished on time is impressive - we deliver on our promise.

Customers will enjoy ongoing communication with Gordon Tobey Developments throughout the entire construction phase. In addition to meetings in Brighton, the telephone and internet are used extensively to aid in the dialogue.

Visits to the construction site to see the progress can be arranged through appointment - escorted by a representative from Gordon Tobey Developments Ltd. However, due to liability issues, entering the house must be done after building hours .

Move in time

Prior to move in a complete heat loss assessment is carried out to ensure the house meets the R-2000 requirements. These engineering results will be shared with the customer.

An on-site pre-inspection will be done a day or two before closing. Final paper work should be completed and all aspects of the closing made ready for the actual closing date. The remaining balance owing is due and payable on closing.

After sales service

Gordon Tobey Developments Ltd. provides to every new homeowner a personalized Home Owner’s Manual containing warranty information, operating details and instructions on all products installed in the home.

The Tarion Warranty Certificate homeowner information package (including other relevant information) is provided directly to the homeowner at closing.

Following a detailed submission by the Company, the certificate confirming the house is registered as Certified
R-2000 is sent to the homeowner by the R-2000 Program following closing.

Gordon Tobey Developments Ltd. uses superior building products and construction techniques; however, from time to time there may be items requiring attention. During the first year, if there is any item that emerges that requires a touch up or a fix, homeowners can simply send a written list (preferably by email) to Gordon Tobey Developments Ltd. Arrangements will be made (approximately at the 1-month mark and 1st anniversary date) for one of our on-site after sales service team members to remedy the concerns.

Conclusion

Gordon Tobey Developments believe they have the building expertise and construction techniques to create a superior home PLUS a way of doing business that will give customers confidence and peace of mind in making their dream home a reality! Come visit us in Brighton and Discover the Difference.

Call 1-613-475-0618 or toll free 1-800-544-0535